COMPLAINTS PROCEDUREBrisbane Catholic Education has published a Complaints Procedure for Non-Compliance with BCE Student Protection Processes. Parents or students may make a complaint via the Record of Complaint about Non-compliance with Brisbane Catholic Education Student Protection Processes.
We take all complaints very seriously and will handle them in accordance with the Complaints Procedure for Non-Compliance with BCE Student Protection Processes. Should you require information or assistance regarding the procedures you may contact the school or the Brisbane Catholic Education Student Protection Team on 3033 7409.
FAMILY AND CHILD CONNECT SERVICESThe Department of Communities, Child Safety and Disability Services, has now established Family and Child Connect services to provide support to families. Please make contact with the school if you feel your family may benefit from contact with a Family and Child Connect Service or a local support service.
CONCERNS OR FURTHER INFORMATIONParents and students should talk to the Student Protection Contact, the Principal or the class teacher if there are any concerns about the safety and wellbeing of any student or concerns about the behaviour of a staff member or volunteer. We take all reports seriously and will handle them in accordance with our Student Protection Processes.
Please contact the Principal or Student Protection Contact if you have any questions or concerns about any matter or require further information about student protection.
All of the above documentation and forms can be accessed on Brisbane Catholic Education’s public website www.bne.catholic.edu.au. Under the ‘Students and Parents’ tab select ‘Student Protection’ from the drop down menu.
Our Student Protection Contacts are:
Please refer also to the BCE Volunteering Policy